- Required Excellent Communication
- Exceed business targets for topline and GP monthly, quarterly and yearly.
- Identify, engage, build and close B2C Sales opportunities.
- Associate and achieve minimum business collaboration targets.
- Understand customer requirements and address it professionally.
- Oversee and manage business queries from customers on multiple business platforms including WhatsApp business accounts, Social Media etc.
- Prepare and present the business offerings to B2C clients.
- Build a strong Sales pipeline.
- Complete follow-up on SOPs
- Maintaining database to check daily sales on CRM
Role : Customer Retention - Voice / Blended
Industry Type : BPM / BPO
Department : Customer Success, Service & Operations
Employment Type : Full Time, Permanent
Role Category : Voice / Blended
Education
UG : Graduation Not Required
Skills Required
International Sales, Lead Generation, Us Process, International Call Center, International Process, Presales, International Voice, BPO Voice