RTM TPM CRM Director

Role : Director – RTM / TPM / CRM

Location : Hyderabad

Work Mode : (Onsite, 5 Days a Week

Experience : 10+ Years

Function : Program & Delivery Leadership

Industry : IT / Shared Services

About The Role

We're seeking a dynamic and experienced Director – RTM / TPM / CRM (P2) to lead strategic programs and delivery initiatives across our retail technology and shared services landscape. The ideal candidate will combine strong program management acumen with deep functional knowledge in Merchandising, Product Information Management (PIM), and Image Analytics, driving alignment between technology, business, and customer experience.

Key Responsibilities

• Lead end-to-end program delivery across RTM, CRM, and merchandising platforms.
• Manage multi-functional teams and stakeholders to deliver scalable, high-quality solutions.
• Oversee integration of PIM and image analytics tools to enhance retail data quality and insights.
• Drive continuous improvement in delivery processes, performance, and operational governance.
• Collaborate with business leaders to translate strategy into actionable technology roadmaps.
• Ensure adherence to timelines, budgets, and quality benchmarks across global initiatives.

Required Qualifications

Leadership isn't just about delivering programs — it's about building systems that deliver value, consistently.

Skills Required

Tpm, Rtm, Crm