Job Title : Senior CRM Consultant
Location : Hyderabad or Bengaluru, India
Years of Experience : 8+
Job Type : Full-Time
We're hiring a Senior Dynamics 365 Consultant
If Dynamics 365 CE and the Power Platform are your comfort zone, we'd like to meet you. We're looking for someone with 8+ years of experience in Microsoft Dynamics 365 Customer Engagement. Someone who can move fluidly from design and configuration to customization and delivery, while keeping both clients and code happy.
What you'll be doing :
- Partner with stakeholders to define and refine Dynamics 365 CE requirements
- Design, configure, and customize CE solutions using Power Apps, Power Automate, JavaScript, and Plugins
- Develop workflows, business process flows, and automation to streamline operations
- Manage data migration and integrations with other enterprise systems
- Train and support users for smooth adoption
- Test, troubleshoot, and optimize system performance
- Participate in Agile rituals (stand-ups, sprints, retrospectives, backlog sessions)
- Build and manage CI / CD pipelines and automate deployment processes
- Collaborate on source control best practices and improve DevOps efficiency
- Maintain and enhance automated testing frameworks
- Ensure security, compliance, and governance across DevOps practices
What we're looking for :
8+ years of hands-on experience in Dynamics 365 CRM (Customer Engagement)Proven track record in delivering 3+ end-to-end Dynamics 365 projectsStrong expertise across Dynamics 365 CE modulesProficiency with the Power Platform and Dataverse (CDS)Skilled in C#, .NET, JavaScript, Fetch XML, and SQL ServerExperience integrating Dynamics 365 CE with third-party apps and APIsComfortable working in agile environments with Azure DevOps for CI / CD and version controlFamiliarity with Git, YAML pipelines, PowerShell scripting, and automated deploymentsStrong analytical and communication skills with a collaborative mindsetBonus points if you bring :
Exposure to Copilot and omnichannel modulesExperience with automated unit testing frameworks for Dynamics 365 solutionsA knack for problem-solving that balances technical precision with business practicalitySkills Required
Power Apps, .NET, Power Automate, Sql Server, Power Platform, Powershell Scripting, Git, Javascript, Plugins, Azure Devops