Job Scope :
The Systems Admin Windows – L3 will be expected for installing, managing, and upgrading Windows-based servers and systems within an organization. maintaining system stability, controlling user access, and managing data security.
Job Responsibilities
- SME for Windows / Virtualization
- Supervising L2 team members
- Maintain Servers Uptime
- Adhere to Response / Resolutions timelines
- Handling escalated calls.
Must Have Skill :
Good knowledge and hands on experience on various Window server flavorsGood knowledge and hands on experience on active directory.Good knowledge and hands on experience in Hyper V.Good knowledge on patch management tools like WSUS, SCCMGood knowledge on clustering.Good knowledge on DNS / DHCP / IIS.Good understanding of backup / storage / RAID technologies.Performance analysis and troubleshootingAwareness on Environmental, Health and Safety, Energy, Information Security, Quality, Service Management, Business continuity and other management systems of the organizationGood to Have Skill :
Strategic planning & Management capabilitiesGood analytical and problem-solving skillsExcellent communication & interpersonal skillsAbility to handle high pressure situationsUnderstanding of Network and Security