Customer Support Executive

Role Description

This is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and ensuring overall customer satisfaction.

Qualifications

Experience in Customer Support, Customer Service, and Customer Satisfaction

Skills in providing Online Support and Technical Support

Excellent communication and interpersonal skills

Ability to work effectively in a team and on-site environment

Proficiency in problem-solving and conflict resolution

Previous experience in a support or related role is a plus

Bachelor's degree in a relevant field preferred