About The Jaipur Studio
The Jaipur Studio is a fast-growing ethnic wear brand rooted in traditional Rajasthani craftsmanship, reimagined for today’s generation. With a strong online and retail presence, we’re on a mission to deliver timeless elegance and heartfelt experiences to our customers.
Role Summary
We are looking for a proactive, empathetic, and detail-oriented Customer Success Executive
to be the voice of our brand. You will play a key role in managing customer queries, solving issues, gathering feedback, and ensuring every customer has a delightful experience with The Jaipur Studio.
Key Responsibilities
WhatsApp, Instagram, email, and phone calls.
What We’re Looking For
1–4 years of experience in customer service, preferably in fashion / e-commerce.
Excellent communication skills in English and Hindi (written and spoken).
Strong empathy, patience, and problem-solving skills.
Familiarity with tools like WhatsApp Business, Shopify, and basic Excel / Google Sheets.
A passion for fashion, customer care, and quality service.
Ability to work in a fast-paced start-up, growing environment with ownership and initiative.
Customer Support Executive • India