Job Responsibilities :
- Provide support and training to the customer service team.
- Establish and maintain a good strategic advisor relationship to increase the sales of the organization.
- Ensure proper implementation of business growth strategies.
- Develop and implement efficient customer success strategies.
- Collect data to clearly understand the needs of the customers.
- Take care of customer satisfaction by coming up with customer support content.
- Discuss points related to customer satisfaction with the higher officials.
Job Skills :
Bachelors degree in Business administration or other related courses.Proven experience as a Customer Success Specialist or in other relevant roles.Knowledge of customer success strategies and sales growth strategies.Excellent verbal and written communication skills.Inspiring leadership qualities and strategic planning skills.Analytical mind and problem-solving ability.Good team player and multitasker.Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Experience : years
Vacancy : 1