Global HR Process Delivery Specialist - Talent Acquisition

Description

The opportunity :

The transition to a sustainable energy future is a challenge greater than any team, company, or nation. It requires us to find new ways to do big things better. Together, with the brightest, most creative people – people like you – we can advance a sustainable energy future for all. In this position you will be accountable for working closely with the Center of Expertise (CoE) Leaders and stakeholders on design and improvement of processes and systems in the area of responsibility. You will develop the HR Operations approach, ensure proper hand-offs and transfer of work to HR Operations for standard, repeatable and quality execution.

How you'll make an impact :

Accountability for Delivery : ​

• Using the knowledge of processes and tools provide clarity on tasks and standard ways of working to support speed and quality of delivery ​
• Ensure Delivery Teams are properly trained about new processes and / or enhancements and that there is full clarity on execution.
• Identify risks and coach the teams to mitigate these
• Support and propose continuous improvement activities with both CoE, HR Ops​ delivery teams and other GPOs / GDEs
• Coach the TA teams within HR Ops and identify skill gaps and opportunities for development ​
• Design shared metrics and KPIs to improve service model and quality
• Monitor Internal Controls performance and derive improvement actions where appropriate
• Serve as Tier 2 and Tier 3​ and use issue management as a driver for change​
• Set up process for regular monitoring of data quality and follow-up actions

​Process Co-Owner : ​​

Collaboration

Your background :

More about us :

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible, and secure whilst balancing social, environmental, and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 45,000 people in 60 countries and generate business volumes of approximately $13 billion USD.

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