People Success & Ops - HR Manager

About BiteSpeed

Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

Check out more about us here - https : / / www.bitespeed.co / and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https : / / apps.shopify.com / bitespeed-fb-messenger-chatbot (we openly brag about this )

We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) : -

BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https : / / www.businesswireindia.com / e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html

E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https : / / www.thehindubusinessline.com / info-tech / e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge / article68863058.ece

BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https : / / www.entrepreneur.com / en-in / business-news / bitespeed-raises-19-million-seed-funding-from-sequoia / 418414

About the role

"Train people well enough so they can leave. Treat them well enough so they don’t want to." – Sir Richard Branson summed it up well.

At BiteSpeed, we're obsessed with talent density . This role is about helping our team grow into the best versions of themselves, while being the go-to support system for the entire company.

We don’t see HR as just a value-protection function. We’re designing it to be a value-creating one—deeply involved in helping our people do the best work of their lives .

What you’ll do

Tl;dr being an invisible support layer for the entire company as we scale from 60 to 100 people within a year, doing everything we can to help people reach their potential.

Managing onboarding for new team members, everything it takes to make the new folks comfortable & kicked to get started from paperwork to onboarding checklists & even sending some cool BiteSpeed swag to welcome them.

Managing employee data & compliances for things like health insurances, salary slips so they don't have to worry about this.

Assisting in payroll management & reimbursements , basically getting everyone paid on time (we tried the work for free model & didn’t quite work out).

Overseeing all people operations - from picking the right gifts on occasions for the team to planning our quarterly off-sites & even managing our inventory(read : Macbooks).

Regular one-on-ones with the team to understand how they’re doing personally & professionally, enabling them to become successful by teaming up with peers & managers.

What makes you a good fit

You like the challenge of taking BiteSpeed from total chaos to less chaos as we scale from to 100+ employees , with smart processes & diligent execution.

You have 2+ years of experience driving the people function at an early stage startup (50+ employees).

You’re a people custodian , it’s all about people for you & you get a kick out of creating a workspace with enviable talent density.

Salary and Location

Location : Bangalore

Expected CTC : We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team

Our Way Of Life - https : / / www.notion.so / bitespeed / Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e.

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create.

Our purpose is about why we’re here and what we care about : -

Personal Transformation

Wealth Creation

Winning Together

Our Values

Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.

We have 5 core values : -

Go Above And Beyond

Making Things Happen

Say It Like It Is

Progress Over Perfection

Don’t Take Yourself Seriously, Take Your Work Seriously

Perks & Benefits

Small things we’ve done to ensure we take care of our wellness, learning & keep things fun : -

Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.

Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).

Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.

Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing.

Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.

How to apply?

If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on tushita@bitespeed.co & cc talent@bitespeed.co .

Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks!

For any queries feel free to write to talent@bitespeed.co.