Technical Writer II

Responsibilities

• Develop and maintain high-quality, technical content for F5's web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments
• Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5's SaaS-based solutions
• Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs
• Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation
• Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement
• Conduct regular content audits and updates to ensure all information remains current and aligned with F5's product offerings and market changes
• Optimize content for search engines (SEO) to improve visibility and accessibility for F5's target audience
• Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content
• Participate in the planning and execution of content marketing campaigns to promote F5's technical resources and solutions
• Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform

Skills Required

markdown , Technical Writing, Gitlab, Application Security