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CollegeDekho - Collection Head
CollegeDekhoGurgaon, India16 days ago
Job descriptionEnsure accurate revenue recognition and invoicing based on reconciled admissions (primary + secondary leads). Validate reconciliation sheets, dispute logs, and final settlements with partner institutions. Monitor and resolve revenue leakages (unbilled services, disputed invoices, dropped admissions). Maintain robust documentation for audit readiness and legal compliance (MSME Act, contracts). Provide monthly dashboards and MIS on collections, ageing, revenue assurance, and risk. Partner with Key Account Managers for dispute resolution. Work with Finance & Legal on overdue recoveries and MSME filings. Support senior leadership with collection forecasts, cash flow planning, and risk alerts. Proven expertise in B2B collections & recovery (preferably education, BFSI, telecom, or services). Strong grounding in revenue assurance, accounting controls, and reconciliation. Excellent negotiation and conflict resolution skills with senior stakeholders. Analytical mindset with ability to create and interpret dashboards / MIS. Sound knowledge of contracts, compliance, and legal recovery mechanisms. Leadership ability to coach internal teams and manage Graduate / Postgraduate in Finance, Commerce, or Business. 10-15 years of experience, with at least 5 years in a collections leadership and / or revenue assurance role. Exposure to working with large account portfolios, outsourcing partners, and compliance frameworks. Collection efficiency - 90% within agreed timelines. Reduction in overdue ageing (DRO consistently < 60 days). Zero material revenue leakage (all admissions reconciled and invoiced). Timely dispute resolution (within 7-10 days). Accurate monthly dashboards and audit-ready documentation.
Role Overview
The Head of Collections will be responsible for driving timely fee collections from partner colleges / universities while ensuring revenue integrity and compliance across the admissions lifecycle. This role blends operational collections leadership with financial governance, ensuring cash flow efficiency, dispute resolution, and prevention of revenue leakages.
Key Responsibilities
Collections Leadership :
- Own collections strategy and delivery across all partner accounts.
- Drive collection efficiency (realization %) and maintain Days Receivables Outstanding (DRO) <. 60 days.
- Implement structured reminder & escalation matrix (reminders, senior escalations, legal notices).
- Manage outsourced collection vendors / partners and monitor adherence to SLAs.
- Engage with senior stakeholders in colleges / universities to close overdue payments.
Revenue Assurance :
Cross-functional Collaboration :
Key Skills & Competencies :
Success Metrics (KPIs) :
(ref : iimjobs.com)
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Collection • Gurgaon, India
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