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Salesforce Administrator II

Salesforce Administrator II

Momentive SoftwarePune
30+ days ago
Job description

Job Description :

KEY RESPONSIBILITIES :

System Administration :

  • Manage user setup, roles, profiles, permissions, and security settings, and troubleshooting.
  • Maintain and customize standard and custom objects, fields, record types, page layouts, and validations.
  • Perform regular system audits and prepare for Salesforce releases and upgrades.

Reporting & Dashboards :

  • Create and maintain reports and dashboards to support business decision-making.
  • Monitor data quality and implement processes for data cleansing and deduplication.
  • Process Automation :

  • Build and maintain advanced automation using Flows (record-triggered, scheduled, screen flows).
  • Support business process improvements through declarative tools, testing, and user support.
  • Provide advanced support to Salesforce users if needed.
  • Develop training materials and conduct onboarding sessions for new users.
  • Integration & App Management :

  • Assist with integrations between Salesforce and other business systems.
  • Evaluate and manage AppExchange applications and third-party tools.
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities; configure / add new services as necessary.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
  • Documentation & Compliance :

  • Maintain system documentation, including configuration changes and user guides.
  • Ensure compliance with data governance and security policies.
  • Support the development of a structured, standardized, and consolidated set of services that optimally support business processes and applications.
  • Additional duties as assigned.
  • Required Skills & Qualifications :

  • 4+ years of experience as a Salesforce Administrator, with Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder certifications.
  • Strong understanding of Salesforce platform capabilities and limitations.
  • Proficiency in Salesforce declarative tools (Flows, Reports, Dashboards).
  • Excellent problem-solving, communication, and organizational skills.
  • Experience with data management, DemandTools and CRM best practices.
  • Additional Helpful Skills :

  • Bachelors Degree in Information Systems, Computer Science, Business, or a related field; Equivalent experience and certifications may be considered in lieu of a degree.
  • AppExchange governance and third-party integrations.
  • Programming / scripting experience.
  • Experience with firewall configurations, routers, and managed switches.
  • About Us :

    Momentive Software amplifies the impact of over 30,000 purpose-driven organizations in over 30 countries.

    Missiondriven organizations and associations rely on the companys cloud-based software and services to solve their most critical challenges : engage the people they serve, simplify operations, and grow revenue.

    Built with reliability at the core and strategically focused on events, careers, fundraising, financials, and operations, our solutions suite is bound by a common purpose to serve the organizations that make our communities a better place to live.

    Learn more at momentivesoftware.com.

    Why Work Here ?

    At Momentive Software, were a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference.

    We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change.

    If youre looking for a place where your work matters and your ideas are valued, youll find it here.

  • Planned Paid Time Off.
  • Purpose-Driven Culture.
  • Work-Life Balance.
  • Passionate About Community Involvement.
  • Company Paid Parental Leave.
  • Group Mediclaim Policy.
  • Gratuity as Per Payment of Gratuity Act.
  • Earned Leave and Casual Leave in Each Calendar Year.
  • Company Holidays as Per Policy.
  • Momentive Software actively embraces diversity and equal opportunity in a meaningful way.

    We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

    The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

    All persons hired will be required to verify identity, minimum age of 18, eligibility to work in India (without sponsorship), and to complete the required employment eligibility verification form upon hire.

    (ref : hirist.tech)

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