Job Title : Jira Expert
Experience : 7+ Years
Location : Pune
Job Description :
We are looking for an experienced Jira Expert with deep knowledge of Atlassian tools to design, configure, and administer Jira environments for large-scale enterprise usage.
Key Responsibilities :
- Administer, configure, and maintain Jira and Confluence environments.
- Customize Jira workflows, fields, screens, dashboards, and reports as per business requirements.
- Implement advanced Jira automation, plugins, and integrations with other enterprise tools (e.g., Jenkins, Git, Slack, ServiceNow, etc.).
- Manage Jira user permissions, roles, and groups ensuring data security and compliance.
- Support migration, upgrades, and performance tuning of Jira applications.
- Work closely with Agile / Scrum teams to implement Jira best practices for project tracking and reporting.
- Troubleshoot and resolve system issues, performance bottlenecks, and integration challenges.
- Provide end-user training, documentation, and ongoing support.
Required Skills :
7+ years of experience in Jira Administration (Jira Software, Jira Service Management, Confluence).Strong expertise in Jira workflows, schemes, dashboards, custom fields, filters, and automation rules.Hands-on experience with Atlassian Marketplace apps / plugins (ScriptRunner, BigPicture, Tempo, Zephyr, etc.).Proficiency in Jira REST API and scripting (Groovy, Python, or Shell scripting preferred).Experience integrating Jira with CI / CD pipelines and other DevOps tools.Knowledge of Agile methodologies (Scrum, Kanban, SAFe) and ability to support Agile transformations.Strong problem-solving, analytical, and communication skills.Good to Have :
Atlassian Certifications (ACP-610, ACP-620, ACP-100, etc.).Experience with Data Center or Cloud migrations.Knowledge of ITIL processes and Jira Service Management configurations.(ref : hirist.tech)