Manager Operations (NBFC)

Role Overview :

We are looking for an experienced and process-driven Operations Manager to lead and scale core lending operations. The role requires managing the full loan lifecycle, implementing digital systems, ensuring regulatory compliance, and driving operational efficiency in a fast-paced NBFC environment.

Key Responsibilities :

Loan Operations Management

• Oversee end-to-end loan lifecycle including application intake, document verification, KYC / C-KYC, underwriting coordination, disbursal, and post-disbursal servicing
• Lead implementation and configuration of Loan Origination System (LOS) and Loan Management System (LMS)
• Collaborate with credit, legal, compliance, and technology teams to ensure process integrity and compliance
• Define and execute SOPs aligned with RBI guidelines and lending best practices

Disbursement & Repayment

Vendor & Partner Management

Process Improvement & MIS Reporting

Customer Service Support

Preferred Technical Skills :

Skills Required

sop development , vendor coordination , Mis Reporting