Customer Support Executive

We’re Growing! Join Us to Build Customer Delight at mCaffeine & HYPHEN — Interns & Full-Time Roles Open! (Mumbai location )

Are you passionate about creating outstanding customer experiences? At mCaffeine and HYPHEN , we’re looking for both dynamic Interns and motivated Full-Time team members ready to help us elevate customer satisfaction and delight.

What you’ll do :

1. Connect with customers via chat, email, and call to understand their concerns and issues

2. Provide the best possible solutions to ensure complete customer satisfaction

3. Gather feedback to help us continuously improve our customer experience

Collaborate with internal teams to resolve queries in a timely and effective manner

Requirement :

Any graduate / 1-2 years experience in customer support

Excellent communication skills

Whether you’re looking to kickstart your career or take the next big step, we want to hear from you!

Please note this is an Onsite opportunity. Required candidates currently based in mumbai. Immediate joiners preferred.