Customer Support Executive

Role Description

This is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and ensuring overall customer satisfaction.

Qualifications

• Experience in Customer Support, Customer Service, and Customer Satisfaction
• Skills in providing Online Support and Technical Support
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and on-site environment
• Proficiency in problem-solving and conflict resolution
• Previous experience in a support or related role is a plus
• Bachelor's degree in a relevant field preferred