First Mile Logistics Coordinator

About Dentalkart

Dentalkart is India’s leading online dental marketplace, empowering dental professionals with access to high-quality equipment, materials, and supplies. We are driven by innovation, efficiency, and customer satisfaction—making dental procurement simple, transparent, and reliable.

Role Overview

The First Mile Logistics Executive will manage and oversee all first-mile operations—from warehouse pack to ship—ensuring timely, accurate, and cost-effective transportation of goods. The role requires strong coordination, attention to detail, and collaboration with suppliers, logistics partners, and internal teams to maintain a seamless supply chain.

Key Responsibilities

• Track shipments from packing to connection, ensuring smooth movement through all stages of the first-mile process.
• Monitor on-time pickup of shipments from vendors and warehouses.
• Coordinate with courier partners to ensure timely connection of shipments to the next leg of the journey.
• Monitor system dashboards and logistics portals for live status and performance metrics.
• Collaborate with warehouse, courier, and operations teams to resolve first-mile delays or exceptions (missed pickups, RTOs, connection issues).
• Maintain daily pickup performance and delay reports, with escalation tracking.
• Support and ensure smooth execution of RTO inbound processes , including receiving, system updates, and documentation.
• Identify process gaps and recommend improvements to enhance first-mile efficiency.
• Ensure compliance with company SOPs and SLAs at all times.

Required Qualifications

Preferred Skills

What We Offer