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Application Tech Support Practitioner

Application Tech Support Practitioner

ConfidentialBengaluru / Bangalore, India
30+ days ago
Job description

Project Role : Application Tech Support Practitioner

Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills : Enterprise Network Operations

Good to have skills : NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Network JD – Summary : We are seeking a skilled Network Engineer to join our team. The ideal candidate should have experience managing and maintaining network environments and working on network implementation projects. Strong technical knowledge in troubleshooting and configuring Cisco routers, Cisco / Meraki switches, and wireless is required, along with familiarity with cloud platforms. Roles & Responsibilities :

  • Design, implement, and manage network infrastructure for optimal performance.
  • Conduct network assessments to identify vulnerabilities.
  • Collaborate with teams to develop network strategies.
  • Document network configurations and procedures.
  • Flexible for 24 / 7 shifts Technical & Professional Experience :
  • Strong troubleshooting skills in Switching, routing, wireless, SDWAN, Wireless, Load balancer (F5)
  • Familiarity with Monitoring Tools,
  • Familiarity with cloud platforms
  • Production network monitoring experience required (lab-only experience not accepted)
  • Splunk Syslog knowledge Additional Information : Professional Attributes : - Strong verbal and written communication skills - Able to work independently and take initiative - Effective team player with a positive attitude - Proven workload management - Skilled in collaborative problem-solving and clearly communicating technical issues and solutions to stakeholders Educational Qualification : 15 years of Full-time education, Experience Required : 2 to 4 years

Skills Required

F5, Sdwan, Cisco Routers, Monitoring Tools, Syslog, Wireless, Splunk

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Application Support • Bengaluru / Bangalore, India

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