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Analyst - Sales Support Management

Analyst - Sales Support Management

Zenith ServicesBangalore, India
12 days ago
Job description

About the Role :

We are seeking a detail-oriented and analytical Sales Support Management Analyst II to join our team in Bangalore. This is a back-office, non-customer-facing role that plays a critical part in supporting the end-to-end sales cycle processes. The ideal candidate will be responsible for managing and maintaining accurate sales data, preparing regular reports and analyses, and ensuring compliance and organization in sales operations.

This role is best suited for someone with a strong grasp of sales processes, excellent attention to detail, and the ability to work with internal systems and data securely and efficiently.

Key Responsibilities :

  • Capture and maintain accurate customer and sales-related data within internal systems.
  • Update and manage sales opportunities, ensuring records and documentation are current and organized.
  • Compile, analyze, and prepare data for regular and ad-hoc sales and performance reports.
  • Support productivity tracking and the measurement of key business goals and KPIs.
  • Collaborate with cross-functional teams to coordinate and streamline sales support workflows.
  • Ensure all documentation and processes align with internal standards and local legal compliance.
  • Maintain the confidentiality and integrity of sensitive data, adhering to data security protocols.
  • Provide reporting and analytical support to sales, delivery, audit, and operational teams.
  • Contribute to continuous process improvement by identifying inefficiencies in sales support activities.

Key Skills & Qualifications :

  • Bachelors / Master's degree in Business Administration, Information Systems, or a related field (preferred).
  • 3-6 years of experience in sales support, sales operations, or business analysis roles.
  • Working knowledge of IT Infrastructure and technical products / services is a plus.
  • Proficiency in Microsoft Office tools, especially Excel (VLOOKUP, Pivot Tables), PowerPoint, Word, and Outlook.
  • Strong analytical mindset and excellent organizational skills.
  • Excellent written and verbal communication skills in English.
  • High level of accuracy and attention to detail.
  • Ability to handle confidential or sensitive data responsibly and securely.
  • Comfortable working in a fast-paced, deadline-driven environment.
  • (ref : iimjobs.com)

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    Support Analyst • Bangalore, India

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