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Trainer cum Quality
ConfidentialChennai30+ days ago
Job descriptionShould be able to train employees, must have leadership skills excellent command over the language. Must be good in preparation of training modules, presentation & reports. Must possess strong knowledge in banking financial products. Candidates with minimum 2 years of strong experience in Product / Sales training, preferably from BPO / Call centre background. Most preferable for multilingual languages.
Job Description :
- To educate them on KYC & how to handle calls.
- Making mock calls followed by call audits & observation.
- Engage the team & batch in various training activities.
- Training the batches in complete process cycle and give them product know with sales training.
Candidate Profile :
Skills Required
Sales Training, Bpo Operations, Call Audit
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Trainer • Chennai
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