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DESCRIPTION :
INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the "SLP MDR Concessions Abuse Program" and help preventing losses via identification of abusive entity. The program is aimed at identifying and eliminating Concessions Abuse while preserving customer trust.
The primary objective of the SLP Specialist is to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with INSLP guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP Specialist's day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function.
As a part of the SLP MDR Concessions Abuse program, the SLP Specialist is required to deep dive into the Concessions request raised by customer, and conduct end-to-end investigation across customer, DA / network and seller to identify the abusive entity. SLP has outlined frameworks for investigation, and the SLP Specialist is bound to adhere to the investigation guidelines. Along with primarily supporting on Concessions investigations, the SLP Specialist will be required to provide on-ground intel useful in uncovering abuse MOs. In order to ensure network integrity, the SLP Specialist will be required to conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines.
Key job responsibilities
Security Operation
- Implementation and follow-up of Loss Prevention Plan in MDR Concessions
Audits and Compliance
Conducting SLP audits and implementing SOPsSurprise check and reports at LM (Last Mile) stationsKeeping the plans and SOPs updatedPeriodical check of documentationAdhering to SLAs defined for the SLP MDR Concessions Abuse ProgramProcess Improvement and Loss Prevention
Process review, gap analysis and implementation of necessary improvementsWeekly, monthly and quarterly assessmentsLoss prevention reportingWorking on feedbacks received from internal and external stakeholdersFollow up and completion of CAPARecommending loss prevention initiatives based on on-ground intelLoss Prevention Analysis and Investigation
Work closely with the SLP and CS teams to analyze the loss trends in MDR ConcessionsWeekly loss trend analysis, identifying defects / abusive entities and working towards loss reductionConduct investigations by working closely with CS and support functions in SLP and OpsMeeting the weekly investigation targets and submitting investigation reportsSharing RCAs and PTG initiatives on shrink and unmet goalsBASIC QUALIFICATIONS :
University degree or equivalent through experience and professional certificationA minimum of 7-10 years in Security and Loss prevention role, law enforcement or security-related professionExtensive and up to date knowledge of Shrink Management and Data AnalysisExperience in managing or coordinating security investigations of complex natureKnowledge of information security processes and systemsExperience in security auditing.GraduatePREFERRED QUALIFICATIONS :
Loss Prevention experienceInvestigation / Security related certificationEmergency Response / Crisis Management certificationTraining & Development experienceAuditing and security investigations experienceExposure to MNC culture and dynamics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.MBAOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.]]>