AVP - Business Continuity and Incident Management

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HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of AVP - Business Continuity and Incident Management

Key Responsibilities

• Maintain a robust BCIM Program for Tech Centre India under the span with effective implementation of Operating Instruction and framework documents on continuity, de-risking, recovery desking, BIA, contingency plans, exercising, etc. Promote Business resilience.
• Raise the profile of the department by engaging with key stakeholders to understand the challenges faced and anticipate emerging risks.
• Ensure self-growth to improve quality of productivity and contribute towards the teams' growth. Promote Competency development of team.
• To establish a robust contingency plan covering all functions, ensuring the overall risk is minimized in the event of an incident having a major impact on the operating environment.
• Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating instructions and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also, by addressing any areas of concern in conjunction with line management and / or the appropriate department.
• Adherence to all internal controls including relevant operating instructions, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators is a key.
• Work as Incident Management lead and provide support as required.
• Mitigation of concentration risk through adherence to HTs BCIM operating instruction and de-risking of existing concentration hot spots.
• Engagement with business service teams to provide functional support whenever / wherever required.
• Management Information Reporting on various regional / business dashboards.

To be successful in this role you should meet the following requirements

You'll achieve more when you join HSBC.

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Issued by – HSBC Software Development India.

Skills Required

business continuity management , Incident Management