No longer accepting applications
){kind=logo}
Apply Now! Director – Client Services
Anakin (YC S21)India8 hours ago
Job descriptionOwn account health metrics, forecasting renewals and proactively addressing risks to prevent attrition. Create and implement account retention playbooks, ensuring consistent engagement and value delivery. Act swiftly on early warning signals to protect revenue and maintain long-term relationships. Serve as the executive point of contact for senior client stakeholders, establishing trust and thought leadership. Lead quarterly and annual business reviews (QBRs / ABRs), driving alignment on joint success plans and measurable outcomes. Champion the customer’s voice internally, influencing product development and service improvements. Analyze account performance, revenue trends, and growth opportunities, presenting actionable insights to leadership. Monitor churn drivers and expansion levers, translating insights into strategic account plans. Share success stories and best practices to scale account growth programs across the portfolio 10+ years in account management, customer success, or business development, with a proven track record of driving growth in enterprise accounts. Strong commercial mindset with expertise in renewals, upsell, cross-sell, and churn reduction strategies. Ability to engage and influence C-level executives as a trusted advisor. Exceptional relationship-building and negotiation skills. Strong analytical and strategic planning skills, with the ability to turn insights into action. Comfortable working cross-functionally with Sales, Marketing, Product, and Delivery teams.
Job Description : Director - Account Growth
Location : Bangalore, India (In-office, Monday to Friday)
The Opportunity
As an Account Growth Leader, you will own the strategy and execution for driving revenue expansion and retention across key customer accounts. This senior role requires a blend of strategic thinking, customer advocacy, and business acumen to unlock growth opportunities while minimizing churn. You will serve as a trusted advisor to clients, ensuring they realize maximum value from our solutions, and as a growth catalyst for the business by identifying and capturing opportunities to expand partnerships.
Key Responsibilities :
1.Account Expansion & Revenue Growth
- Develop and execute growth strategies for strategic accounts, driving upsell, cross-sell, and renewals.
- Partner with Sales and Product teams to design tailored solutions that align with customer priorities and business outcomes.
- Build multi-threaded relationships across client organizations to identify new growth avenues.
2.Retention & Churn Prevention
3.Strategic Account Leadership
4. Insights & Reporting
Qualifications & Skills
Create a job alert for this search
Client Director • India
Related jobs
)
Summary : The Director of the Global Fusion Center will lead a centralized, global support function accountable for enterprise service performance and resolution across Duck Creek Technologies.This ...Show moreLast updated: 19 days ago
Job Summary : - The Director of the Global Fusion Center will lead a centralized, global support function accountable for enterprise service performa...Show moreLast updated: 29 days ago 
- Promoted
B2B Client Success Associate
AmahaIndia Amaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr.
Neha Kirpal, a social entrepreneur and global ment...Show moreLast updated: 10 days ago
- Promoted
Specialist - Privacy Implementation
Baldor Technologies Private Limited (IDfy)Nagpur, IN IDfy is Asia’s leading TrustStack, trusted by the best, with global expertise and enterprise-grade tech, we’re solving trust challenges, making compliance easy,fraud detection smarter, and onboardi...Show moreLast updated: 13 days ago
- Promoted
Associate Director - Advanced Analytics
KMK Consulting Inc.Nagpur, IN KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show moreLast updated: 30+ days ago
- Promoted
Client Reporting - Investment Compliance - Senior Associate / Delivery Lead / Delivery Manager
Acuity Knowledge PartnersIndia The desired candidate will have.CRD tool experience will be an added advantage.Prepare and deliver regular compliance reports to clients, highlighting any issues and the actions taken to address th...Show moreLast updated: 30+ days ago
- Promoted
Director – Client Services
Anakin (YC S21)India Job Description : Director - Account Growth.Location : Bangalore, India (In-office, Monday to Friday).As an Account Growth Leader, you will own the strategy and execution for driving revenue expansio...Show moreLast updated: 18 days ago
- Promoted
Delivery Director
eClerxIndia Job Title : Technical Delivery Lead – BFSI | KYC & Compliance Platforms.We are seeking a seasoned Technical Delivery Lead with proven expertise in driving large-scale digital transformation, complia...Show moreLast updated: 12 days ago
- Promoted
Oracle Subscription Management Consultant
Affintrix TechnologiesNagpur, IN Candidates should have a minimum of 8-10 years of experience in Oracle Cloud ERP and must be able to join us immediately or within 15days.
Implement and Support Subscription Management module in Ora...Show moreLast updated: 10 days ago
- Promoted
Specialist, Client Reporting
InvescoIndia This job is with Invesco, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.As one of the wo...Show moreLast updated: 8 days ago
- Promoted
Client Engagement Associate / Consultant
Acquarius Capstorm LimitedNagpur, Maharashtra, India Are you someone who thrives on building meaningful client relationships and loves technology and creating real business impact? Would you like to be part of a fast-growing Australian SaaS company t...Show moreLast updated: 4 days ago
- Promoted
Director, Inside Sales – Cloud & Digital Transformation Services
Intuitive.CloudNagpur, IN With the reputation of being a.Digital Transformation challenges across following Intuitive Superpowers : .Application & Database Modernization.
Platform Engineering (IaC / EaC, DevSecOps & SRE).Cloud N...Show moreLast updated: 13 days ago
- Promoted
Director / Associate Director, Commercial Analytics & Operations
KMK Consulting Inc.Nagpur, IN Director / Associate Director, Sales Operations & Incentive Compensation.KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences se...Show moreLast updated: 30+ days ago
- Promoted
Director of Operations
Flexi PitchesNagpur, IN Director of Operations – Flexi Pitches.Flexi Pitches is India’s first curated platform connecting Top 1% Leaders, investors, and founders through Demo Nights and Awards.
It’s where conversations tur...Show moreLast updated: 5 days ago
- Promoted
Senior Operations Specialist (Home Services)
InstaServiceNagpur, IN Job Title : Senior Operations Specialist.InstaService is a fast-growing on-demand home services platform, offering professional.
California, Texas, Florida, and 23 other states.We are on a mission to...Show moreLast updated: 10 days ago
- Promoted
Delivery Lead
RapidBrainsNagpur, IN Job Title : Portfolio Lead (Digital Delivery & Strategic Client Transformation).Remote / Hybird / Onsite as permanent employee.
Company : Our Premium Client - German Based.We're seeking an experienced an...Show moreLast updated: 11 days ago
- Promoted
ACA Group - Senior Client Implementation Specialist
ACA Global, India Position Summary : - The Senior Client Implementation Specialist is responsible for managing and leading the end-to-end implementation process of products or services for key cl...Show moreLast updated: 30+ days ago
- Promoted
Duck Creek Technologies - Director - Global Fusion Center
Duck Creek Technologies India LLPRemote, IndiaRemote
- Promoted
Director - Client Services
Anakin (YC S21)India Job Description : Director - Account Growth Location : .Bangalore, India (In-office, Monday to Friday).The Opportunity As an Account Growth Leader, you will own the strategy and execution for driving ...Show moreLast updated: 18 days ago
- Promoted
Director of Client Servicing
PepperIndia Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end - we work with over 2500+...Show moreLast updated: 10 days ago
- Promoted
Duck Creek Technologies - Director - Global Fusion Center Remote
Duck Creek Technologies India LLPRemote, IndiaRemote
- Promoted
Manager - Client Servicing, Fund Services
Standard Chartered BankIndia This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly....Show moreLast updated: 6 days ago