Vindhya E-Infomedia - Assistant Vice President / Vice President - IT Head

About Vindhya :

Vindhya E-Infomedia is a leading BPO that blends business excellence with social impact. Our workforce reflects inclusivity and diversity, and we deliver high-quality services to both domestic and international clients across multiple domains. We are scaling rapidly and investing in technology as a key enabler of our growth.

Position Overview :

We are seeking an accomplished IT professional to lead the organizations technology function at the AVP level. The IT Head will own the strategy, design, implementation, and management of all technology infrastructure, information security, telephony, and IT operations across multiple delivery centers. This is a senior leadership role that demands strategic thinking, deep technical expertise, strong operational discipline, and the ability to align IT with evolving business priorities.

Key Responsibilities :

1. Technology Leadership & Strategy :

• Define and execute IT strategy in alignment with business growth plans.
• Drive digital transformation initiatives, including cloud adoption, automation, and next-gen collaboration tools and AI.
• Build scalable, future-ready IT frameworks to support expansion into new geographies and service lines.

2. Infrastructure, Telephony & Dialer Management :

3. IT Operations & Service Delivery :

4. Information Security & Compliance

5. Business Continuity & Disaster Recovery

6. Vendor & Stakeholder Management

7. Team Leadership

Desired Candidate Profile

Technical Expertise :

Educational Qualifications

What We Offer

(ref : iimjobs.com)