This job offer is not available in your country.
▷ Apply Now! CRM Manager
CIRCOR International, Inc.Thane, Maharashtra, India4 hours ago
Job descriptionConfigure CRM as per agreed strategy and drive to accelerate its usage across business Driving continuous improvement in CRM related processes from quote to cash Modify existing approval process (Commercial DOA) workflow as per proposed changes Responsible for Master Data Management (MDM) within CRM and connected systems / tools Identify opportunities to enhance current processes after thorough understanding of existing processes and toolset used Administer and Optimize CRM platform (e.g. MS Dynamics) Ensure data accuracy, segmentation, and integration with ERP and other systems Train and support internal teams on CRM usage and best practices Become single point of contact and super-user / admin for CRM. Analyze Customer Data to identify Trends, behaviors, and opportunities. Develop or implement Dashboards / visualizations within dynamics for Sales Leaders, Product Line Managers, Sales Managers, Market Managers, Finance Teams, and Top Management Evaluate information gathered from multiple sources (SAP BW, CRM, SAP, etc.), reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Maintain tools &scorecards to track key metrics and value captured. Show a strong ability to solve problems creatively, through innovation & process re-engineering Good inter-personal, organizational, time management and analytical skills Manage multiple priorities; both as an independent problem solver and as a team player Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group / with all levels of management. Knowledge of integration between CRM and SAP systems(e.g., SAP) Familiarity with manufacturing sales processes Degree in business administration (international business) or industrial engineering or an equivalent qualification Minimum 8 years of experience in a configurator / administrator role in CRM (MS Dynamics or equal) Technical proficiency in MS – Office suite with MS-Excel and MS-Power App is preferred Experience in Commercial processes Office-based with flexibility for remote work Competitive salary and benefits including health insurance, retirement plans, and professional development support
BUSINESS : CIRCOR Industrial
LOCATION : Mumbai
DIRECT REPORTING : Sr. Manager Data Analytics FUNCTIONAL REPORTING : Commercial Excellence
POSITION DETAILS
Position Summary
Position Title : CRM Manager
The primary focus of this role is to drive growth through effective use of CRM systems by developing and executing strategies to manage customer relationships, enhance customer satisfaction with key focus on delivering value to the customers in terms of Commercial Excellence.
Principal Activities (in order of importance) CRM Strategy and Execution :
- Design and implement CRM Strategies to Drive Customer Satisfaction and enhance User experience
- Lead or participate in worldwide, cross-functional teams to address business or systems issues relevant to CRM
System Configuration :
System Management :
Customer Data & Insights :
Knowledge Skills& Abilities
Education & Experience
Work Environment & Benefits
Create a job alert for this search
Manager • Thane, Maharashtra, India
Related jobs
We are seeking a talented CRM Techno Functional Consultant to join our team at Talent Worx.As a CRM Techno Functional Consultant, you will play a critical role in bridging the gap between technical...Show moreLast updated: 30+ days ago
A national level online platform which facilitates financing of receivables of Micro, Small and Medium Enterprises (MSME) from buyers through financiers via a bidding.
It is in the business of regis...Show moreLast updated: 5 days ago 
- Promoted
CRM-ASSISTANT MANAGER
CareerfitMumbai, Maharashtra, India Communicate our strategy & value propositions to current and prospective alliance partners.Manage relations with customers to ensure smooth financial and product documentation.Complete the required...Show moreLast updated: 1 day ago
CRM Techno Functional
Talent WorxMumbai, MH, INQuick Apply
- Promoted
CRM Manager
Plus MarketsKalyan-Dombivli, IN At Plus Markets, we empower traders to turn their skills into income without risking personal capital.Through our simulated trading platform, we offer real payouts, seamless execution, and dedicate...Show moreLast updated: 30+ days ago
- Promoted
Marketing Delivery Lead (CRM)
Accenture in IndiaMumbai, Maharashtra, India Job Description Skill required : Marketing Operations - CRM Delivery Lead Designation : Digital Mktg Advisory Manager Qualifications : Any Graduation Years of Experience : 13 to 18 years Roles and ...Show moreLast updated: 10 days ago
- Promoted
MS Dynamics CRM
Runmap Infotech Private Ltd.Thane, IN Open Positions – D365 CRM & Power Platform.We are looking for strong D365 CRM & Power Platform professionals across multiple levels.
Availability : Immediate Joiner Preferred.Experince required- 3 to...Show moreLast updated: 1 day ago
- Promoted
Marketing Manager
Soulfuel IndiaWorli, Maharashtra, India Soulfuel is dedicated to guided wellness and sustained transformation with over 15 years of experience in treating chronic lifestyle conditions and gut health.
We customize digestive health and weig...Show moreLast updated: 1 day ago
- Promoted
Specialist
InCred CapitalMumbai, Maharashtra, India In this role, you will be a part of the InCred Capital technology team helping the Service and Operations team automate their processes and improving overall efficiency in the way business is condu...Show moreLast updated: 13 days ago
- Promoted
CRM Lead / Manager
SportskeedaWorli, Maharashtra, India Kiddopia is a leading kids’ learning and gaming app loved by millions worldwide.Kiddopia are looking for a CRM Lead / Manager to drive user engagement, retention, and growth through data-driven CRM...Show moreLast updated: 13 days ago
- Promoted
Manager / Sr.Manager CMO
SUN PHARMAMumbai, Maharashtra, India To ensure that SUN Pharma Quality and Compliance Standards, and applicable global regulatory authorities’ requirements are met and that allCMOs achieve, maintain and improve the adequate level of c...Show moreLast updated: 1 day ago
- Promoted
Assistant Manager - CRM Retention
Tata CLiQ FashionMumbai, Maharashtra, India We are seeking a dynamic Assistant Manager for CRM & Retention to join our Retention Marketing team.This role is pivotal in driving innovation and executing data-driven CRM strategies across our po...Show moreLast updated: 30+ days ago
Client Relationship Manager ( CRM)
Talent WorxMumbai, MH, INQuick Apply
- Promoted
CRM Manager
CIRCOR International, Inc.Thane, Maharashtra, India Manager Data Analytics FUNCTIONAL REPORTING : Commercial Excellence.The primary focus of this role is to drive growth through effective use of CRM systems by developing and executing strategies to m...Show moreLast updated: 13 days ago
- Promoted
Demand Generation Manager
ComplianceQuestKalyan-Dombivli, IN Join the team that's transforming compliance and quality for the modern enterprise.You will not only define strategy and manage performance, but also roll up your sleeves to actively build campaign...Show moreLast updated: 30+ days ago
- Promoted
Affiliate Manager
BidshadeThane, IN Bidshade is performance advertising Agency with offices in Singapore , Canada and India.Our innovative programmatic advertising solutions help publishers, brands, and advertising agencies achieve t...Show moreLast updated: 30+ days ago
- Promoted
Service Delivery Manager - Customer Care
CMA CGMThane, Maharashtra, India Customer Care is specialized in the various services viz.Bookings, Documentations (Exports and Imports), Freighting and Invoicing, Cargo Readiness, HO Docs, DDSM and Customs Filing.The team needs r...Show moreLast updated: 21 days ago
- Promoted
- New!
Quality Control Manager
BROACHCUTTER DRILLING MACHINES PVT LTDVasai Virar, Maharashtra, India BROACHCUTTER Drilling Machines Pvt.Ltd is the leading manufacturer of Magnetic Drilling Machines in India.Formed in 2011, we are India’s No.
Magnetic Drilling Machines and Annular Cutters.We are bas...Show moreLast updated: 4 hours ago
- Promoted
Assistant Manager - CRM Operations
EmeritusThane, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 30+ days ago
- Promoted
US Healthcare Delivery Manager
Wellconnect Solutions IncKalyan-Dombivli, IN NOTE : APPLY IF YOU HAVE AT LEAST 10 YEARS OF EXPERIENCE AS A US HEALTHCARE RECRUITMENT MANAGER.The US Healthcare Recruiting Manager is responsible for managing the full recruitment process for the ...Show moreLast updated: 1 day ago
- Promoted
Assistant Commercial Manager
Aarvi EnconKalyan Dombivli, Maharashtra, India We are pleased to inform you about an exciting job opportunity for the position of.Outstanding Report Preparation.Compile and maintain accurate reports of outstanding payments, including overdue in...Show moreLast updated: 10 days ago
- Promoted
Manager / Sr Manager- IT CRM and Complaints Applications
Bharti AXA Life InsuranceMumbai, Maharashtra, India Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions.
Established in 2006, we are a wholly owned subsidiary of Bhart...Show moreLast updated: 22 days ago