Associate Resource Management

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Experience Management Associate

As an Experience Management Associate you will be part of an industry leading high performing team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations.

We provide learning and growth opportunities to build your ability to analyze innovate think and act globally. Youll be part of an organization that is focused on optimization is solution oriented innovates and provides best in class services to the client serving teams.

The opportunity

The successful candidate would be required to work in collaboration with Assistant Manager / Team Lead / POC to provide administrative support and ensure customer satisfaction.

Provide operation support for various administrative projects including but not limited mailbox management managing databases creation and release of periodic reports work MS-excel reporting Content Management web-based publication support working on dashboard creations and data analysis.

Manage day-to-day administrative issues and communicating appropriately to the Team Lead or POC.

Your key responsibilities

• Review of experience Management activities (Demand trackers bench Management Tool updates) and Database Management
• Good analytical skills and generate reports and dashboards (Availability and Variance reports etc).
• Mailbox Support and Maintenance and demonstrates attention to detail
• Conflict resolution and problem solving (e.g. resource allocation on multiple projects and soft blocking by competency leaders)
• Mentor and provide on the job training for new associates.
• Proficient in MS office package and Intermediary level of expertise in data Visualization tools.
• Effective resource scheduling maintenance and updates
• Database management and reconciliation (Maintain and manage skill sets competencies and certifications of client serving professionals)
• Basic Dashboard and reporting activities

Skills and attributes for success

To qualify for the role you must have

Graduate in related discipline

Prior work experience in same or related domain 0 to 4 years

Ideally youll also have

What we look for

Someone who can Manage a number of concurrent activities with strong multi-tasking prioritization organizational and time management skills. Observant with an eye for detail and Ability to make sound decisions fast. The ability to simplify complex analytical issues and communicate them to a variety of audiences to work and team effectively with clients and other management personnel and possess high standard of integrity

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Required Experience :

IC

Key Skills

Portfolio Management,Wealth Management,Financial Services,Hybris,Microsoft Word,Banking,Cash Management,Data Management,Microsoft Powerpoint,Securities Law,Microsoft Excel,Internet Of Things

Employment Type : Full Time

Experience : years

Vacancy : 1