Services Resource Management

Cradlepoint is seeking a highly motivated individual for the role of Services Resource Management . This position will be responsible for supporting the operations within Service Line Operate, focusing on critical resource management and financial activities. A key aspect of this role involves developing and maintaining PowerApps-based applications, ensuring data accuracy across various systems, streamlining processes, and generating essential reports to support strategic decision-making.

What You Will Do : Key Responsibilities

• Ensure accuracy of HRMS / SF data , including the correction of job roles and organizational alignment of resources.
• Support the implementation of organizational changes , such as reorganizations, creation / removal of units, resource transfers, and job role updates, ensuring seamless transitions.
• Prepare and maintain comprehensive reports for SDUs (Service Delivery Units), including Open Position Reports and Competence Reports.
• Position Management : Ensure accurate and timely updates of Job Requisition (JR) status in coordination with the Talent Acquisition (TA) team. Maintain clean and organized data by eliminating duplicate JRs and performing weekly inactivation of unapproved or unnecessary positions.
• Develop and implement VBA scripts to automate manual reporting processes as needed, driving efficiency.
• Design, develop, and maintain PowerApps-based tools to actively support resource management and financial operations, enhancing our operational capabilities.

Required Qualifications

Skills Required

Resource Management, Communication Skills, Customer Service, Analytical Abilities, Data Handling