Client Relations Specialist (Healthcare Focus)

Company Description

Tagnam Communications is a specialized communication agency dedicated to crafting impactful stories for healthcare brands and services. With a core team experienced in both global and local healthcare sectors, Tagnam is a trusted partner for building compelling brand narratives. The agency combines its expertise with a deep understanding of the healthcare industry to deliver high-quality communication solutions.

Role Description

This is a full-time, on-site role located in Thane for a Client Servicing Executive. The Client Servicing Executive will be responsible for managing client accounts, maintaining strong professional relationships, and ensuring their satisfaction. Day-to-day tasks include addressing client requirements, presenting proposals or solutions, and overseeing the successful execution of projects. The role involves regular communication with clients and internal teams to ensure smooth alignment and delivery of services.

Qualifications

• Strong skills in Client Services, Client Relations, and Account Management
• Experience in preparing and delivering impactful Presentations
• Proficiency in Customer Service with a focus on satisfaction and responsiveness
• Excellent communication and interpersonal skills
• Organizational and multitasking abilities to manage multiple accounts effectively
• Bachelor’s degree in Business, Marketing, Communications, or related field (preferred)
• Prior experience in the healthcare or communication industry is a plus