Enterprise Architecture & Governance
Be part of the LS IT
Marketing & Sales
, defining guiding principles, reference architectures, and governance frameworks for AI (Agentforce and Merck's own myGPT).
Translate business use cases into enterprise-level Agentic solutions that scale across
Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud. Including other applications like SAP, Genesys, UIPath
Ensure adherence to compliance and security standards in alignment with Merck KGaA’s enterprise IT and regulatory requirements.
AI-Driven DevOps & Automation
Architect
multi-agent DevOps pipelines , integrating
Agentforce, MCP, and LangChain frameworks
to automate packaging, testing, and deployments.
Embed
Agentforce HITL (human-in-the-loop) patterns
for secure, auditable automation in regulated contexts.
Automate
security and infrastructure processes
including IP-range updates, Named Credential management, and TLS / JWT flows.
Data Cloud & Agentforce Innovation
Design
Data Clean Rooms
and enrichment pipelines for compliant 2nd- and 3rd-party data usage in life sciences.
Implement
conversation-aware Agentforce bots , enabling compliant, secure patient and customer interactions.
Integrate
external vector stores
and AI models for smarter, context-rich Salesforce automations.
Stakeholder Engagement & Leadership
Partner with
business leaders, commercial, and IT
functions to align architecture with enterprise roadmaps.
Mentor architects, developers, and administrators; build capabilities in
AI-augmented Salesforce delivery .
Champion innovation in Salesforce & AI while ensuring
risk management, auditability, and compliance .
Salesforce Architect • India