Role : Salesforce Expert / Salesforce Architect
Key Responsibilities :
Salesforce Administration :
Manage user roles, profiles, permissions, and security settings.
Customization & Configuration :
Develop custom objects, workflows, process automation, validation rules, and reports.
Development & Integration :
Implement Apex classes, triggers, Visualforce pages, and Lightning components as needed.
Data Management : Ensure data integrity, deduplication, and optimization within Salesforce.
Business Process Optimization :
Work with stakeholders to understand requirements and optimize Salesforce to improve efficiency.
Third-Party Integrations :
Connect Salesforce with external applications using APIs and middleware.
Troubleshooting & Support :
Provide ongoing system maintenance, issue resolution, and user training. Upgrades & Enhancements : Stay updated with new Salesforce features and implement relevant improvements.
Required Qualifications & Skills :
Technical Skills :
Proficiency in Salesforce Administration and Development (Apex, Visualforce, Lightning Web Components).
Strong understanding of Salesforce architecture, security model, and best practices.
Experience with Salesforce integrations using REST / SOAP APIs.
Hands-on experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud. Knowledge of SOQL, SOSL, and database management within Salesforce.
Familiarity with MuleSoft, ETL tools, or other integration platforms is a plus.
Soft Skills :
Strong problem-solving and analytical abilities.
Effective communication and collaboration with cross-functional teams.
Ability to work independently and drive continuous improvements.
Attention to detail and a proactive approach to system enhancements.
Education & Experience :
Salesforce Architect • India