Executive Summary
Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.
We are looking to hire a Data Centre Operations Lead in Mumbai to support our client, a top global investment bank. The candidate should have background in Python programming / automation to be able to support automation efforts in streamlining and improving operations.
Responsibilities :
Support and Manage APAC DCS Operations team :
- Support Change and Incident Routines
- Provide Access Reviews and Controls
- Drive deliverable and SLA with Managed Service entities
- Routine visits to the data hall
Monitoring hosting locations facilities
Review monthly Colo vendor reports.Performance scorecard review for EVM for high-rise and enterprise critical facilitiesAnnual review of Vendor Level Risk Assessment (VLRA) with EVMCoordinate facility’s critical events, eg Loss of Utility Test (LOUT)BCP :
Review and update annual BIA, BRP, TRP and TPI documentations.BRP team’s co-ordinationsBRP update and submission.Audits and Assessments :
Support internal, external and regulatory audits – data collection and reviews.Annual Facility Risk Assessment (FRA) reviewAutomation :
Needs to know python to support some of the existing automationImprove operations by developing new automationRequirements :
At least 5 years of relevant Data Centre Operations ExperienceMinimum 1-2 years of leadership experience managing Data Centre Operations TeamGood knowledge of data centre facilities (power, cooling, access controls, utilities, etc)Possess background / past experience in Python programming or automationExperience with vendor management, SLA tracking, and compliance reviewsPast Data Centre experience in the financial / banking domain will be an advantage but not necessary