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Global Air Freight Supervisor

Global Air Freight Supervisor

ConfidentialPune
30+ days ago
Job description

Key Accountabilities

Supervises and Develops Others

  • Responsible for a single or multiple processes within the site
  • Directs and managing a team size of up to + / -35 including team leads and administrative assistants
  • Hiring, training and retention of staff
  • Cost planning and managing departmental budget and cost
  • Managing and coordination of transition of work from other Sites
  • Coordination of activities with other functions within the Site, Corporate Office / Regions
  • Managing internal and external communication
  • Other tasks assigned by the company from time to time
  • Is expected to be the leader of the Process.
  • Determines employees training needs to produce continuous development plans
  • Provides on-going feedback and support to improve performance of Supervisors
  • Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement
  • Holds others accountable to established performance levels to achieve individual and group goals
  • Resolves individual and group performance issues in accordance with UPSs policies and procedures in a timely manner to motivate and foster teamwork.

Manages and Monitors Processes

  • Identifies and analyzes what-if scenarios and reviews enhancements to assess the impact of changes
  • Identifies and implements changes and process improvements to maximize efficiency, decrease errors, and reduce costs within the department
  • Reviews status and quality reports and adjusts controls to ensure proper procedures and corrective action steps are in place
  • Reviews and analyzes historical trends and data to ensure appropriate staffing.
  • Establishes goals and timelines to monitor progress and to ensure accurate and timely billing
  • Reviews processes to ensure efficiencies are maximized within the department
  • Conducts audits, identifies exceptions, implements corrective actions, reports findings, and maintains schedules to ensure compliance with internal audits.
  • Conducts the daily / weekly / monthly review call with internal / external customers and various US FF Ocean Import sites at US.
  • Other Job requirements

  • Excellent command of English language verbal and written
  • Outstanding communication skills able to deal with multiple levels of management able to manage relationships well
  • Great work ethics and able to manage multiple tasks well
  • Mid level MS office knowledge Word Excel and Power Point Skills
  • Able to travel globally
  • Able to work different shifts.
  • Preferred experience of operation process transition of more than 50 FTEs.
  • Qualifications Category

  • NA
  • Education and Work Experience

  • Graduate / Post graduate. Degree in related field will be preferable
  • Skills Required

    freight auditing , Billing, Production, Project Management, process operations , Logistics, Excel Macros, Quality Control

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