Relationship Manager - Merchant OD

We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-6 years of experience in the BFSI industry, preferably with a background in merchant operations.

Roles and Responsibility

• Develop and maintain strong relationships with merchants to increase business opportunities.
• Identify and acquire new clients to expand the bank's customer base.
• Provide excellent customer service and support to existing clients.
• Collaborate with internal teams to resolve client issues and improve overall customer satisfaction.
• Analyze market trends and competitor activity to stay ahead in the market.
• Achieve sales targets and contribute to the growth of the bank's merchant portfolio.

Job Requirements

Skills Required

Client Acquisition, Customer Service, client issue resolution