Assistant Manager People & Culture
AccorHotelMumbai, Maharashtra, India30+ days ago
Job descriptionTo maintain a systematic recruitment and selection process maintaining a database of internal and external candidates for Accor employment whereby the primary focus is to provide development opportunities and promotions from within the company with external recruitment as back up. To establish an effective external recruitment procedure to obtain the best talents in the market place at competitive but responsible remuneration packages. To ensure that all documentation relating to successful or unsuccessful candidates is processed professionally and in a timely fashion (within 10 days). To ensure that the external recruitment takes place through batches so that the new joiners are properly inducted into the system along with the Orientation Programme. Ensure that the hotel adheres to approve staffing levels job titles and organisation structure in accordance with Accor India payroll initiatives. Ensure that Job Descriptions Employee Specifications and Task Lists are correctly administered and recorded in employees personal files. Ensure recruitment and advertising reinforces the corporate identity projects a professional image and is used as a last resort. Represents hotel in meeting government requirements coordinating with Department of Manpower Department of Immigration Hygiene and Health authorities. Coordinate and update Manpower Plans ensuring that adequate succession planning is in place to satisfy turnover requirements. Assist in the hotel Evaluation and Appraisal processes. Coordinates and approves transfers and promotions at Guest Services & Operations Support and Team Leader level ensuring hotel moves towards Zero Based Staffing Guide. Review Manning requirements every year before the Business Plan exercise in line with the Business strategies. To continuously question the ideal mix of Full Time Contract and Outsourced employees in each Department. Research competitive compensation and benefits packaging benchmarking costs ensuring the hotel remains competitive. Coordinate the annual review of organisation charts and benefits grids. Manage HR computer systems to effectively manage payroll. Manage employee insurance programmes. Coordinate Change of Status processing to ensure accurate payroll reporting. Manage leave liability in accordance with established policy following the scheduler system. Ensure close and professional relationships are established and maintained between management employees Accor India representatives other Hotels government officials and the local community. Represent management in dealings and disputes. Ensure open communication and transparent management style Ensure consistent and fair Grievance handling and Misconduct management providing professional counselling and coaching to correct inappropriate behaviours Ensure that an effective Communications Programme is implemented that maximises employees awareness of our objectives philosophy and operating concepts. Effectively communicate core values and behavioural standards to all levels of staff Develop a complete package of employee collateral and learning aides to ensure a high level of professional and personable conduct in keeping with accepted standards. Ensure the effective dissemination of corporate materials. To counsel employees on career prospects job related and personal matters discipline etc. To supervise the Hotel employee recognition programs as outlined in the Policies and Procedures To conduct Exit Interviews for all resigned employees and provide feedback to the Director of Human Resources. To take employee feedback through Accor talk along with the General Manager and employee feedback surveys. Take an active involvement in the Welfare Safety Development and Well-being of employees providing advice counselling and truthful diplomatic feedback. Provide sufficient training and development opportunities to ensure subordinates are confident well trained and professionally equipped to deal with the demands of their function. Ensure high standards of personal presentation and grooming positive guest interaction and respect shown to colleagues for all employees under your supervision. Prudently balance the management of resources and standards of service to meet the financial goals of the hotel and the guest expectations levels of our guests. Respond to changes as dictated by hotel industry and company. Exercise responsible management and positively representing the hotel management team and Accor India.
Main Duties : Administration
- Manage the Human Resources department ensuring activities are in keeping with operational stipulations / initiatives of Accor India.
- Ensure all practices are complete in keeping with local legislation.
- Route documentation to relevant offices in a timely manner.
- Overseeing the timely and confidential management of employee data.
- To ensure that an efficient and accurate filing system both manuals as well as electronically is maintained at all times.
- To ensure steps to curtail absenteeism and disciplinary issues and take necessary and timely legal action when required.
- To ensure adherence / compliance of relevant legal statues / returns.
- To ensure that employee facilities are maintained and cleaned to Accors standards of operation including the Employee Restaurant Locker Rooms and Clinic etc.
Operational
Recruitment and Selection
Manpower Planning
Compensation and Benefits
Personnel
Remote Work : No
Employment Type : Full-time
Key Skills
Restaurant Experience,Fashion Retail,Hospitality Experience,Assistant Manager Experience,Basic Math,Management Experience,Math,Business Management,Leadership Experience,Supervising Experience,Restaurant Management,Retail Management
Experience : years
Vacancy : 1
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Manager People Culture • Mumbai, Maharashtra, India
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