Associate Counsellor (Edutech-2 years,2.4 LPA CTC)

Company Description

Schola Classes is committed to transforming the learning experience for students across India. Through specially curated online and offline programs, we prepare students to meet the demands of the modern world. Our mission is to empower learners with essential skills and knowledge, enabling them to thrive in a dynamic environment. By fostering individual development, continuous learning, and engagement within a nurturing community, Schola Classes ensures quality education is accessible to all. Join us in shaping a future where aspirations are nurtured, and success is celebrated.

Role Description

This is a full-time remote role for an Inside Sales Associate. The Inside Sales Associate will focus on driving lead generation, managing customer accounts, and delivering exceptional customer service. Daily responsibilities include engaging with prospective students and their families to understand their needs, maintaining customer satisfaction, and achieving sales targets. The role also involves identifying opportunities to enhance the sales journey and contributing to the overall growth of Schola Classes.

Qualifications

• Inside Sales and Lead Generation skills to effectively engage with prospective customers and drive enrollment.
• Customer Satisfaction and Customer Service expertise to build strong relationships and provide exceptional support.
• Account Management skills to manage and maintain accurate records of customer interactions and progress.
• Strong communication and problem-solving skills to understand customer needs and deliver tailored solutions.
• A self-motivated and goal-oriented approach to achieve and exceed sales targets in a remote work environment.
• Experience in edutech sales or a related field is an advantage.
• Bachelor's degree preferred, or equivalent work experience in a sales-focused role.

Skills Required

Lead Generation, Customer Service, Inside Sales, Customer Satisfaction, Account Management, Problem-solving, Communication