Team Leader Collection

Job description

• Maintain the discipline of the team in terms of Login / Logout and Breaks.
• Providing the detail information on the issues of customers related to Onboarding calls
• Auditing the calls of the teammates and looking for areas of improvement on calls.
• Giving the training to the new joinees as well as to the team in case it is required
• Maintain the leave request of the team members as per the workload with a proper

tracking system.

staff accordingly.

guidelines given to them.