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HR Business Partner

HR Business Partner

National Payments Corporation Of India (NPCI)Delhi, Delhi, India
1 day ago
Job description
  • Location : Hyderabad
  • Experience Required : Minimum 3 years of HR experience
  • Education : MBA / PGDM with specialization in HR
  • Mode : Work from Office
  • About the Role :

    Looking for a proactive and people-centric HR Business Partner (HRBP) to manage the end-to-end employee lifecycle and act as a strategic advisor to departments. The candidate will bring strong analytical skills, communication abilities, and a passion for leveraging technology to enhance HR effectiveness. This role requires close collaboration with HR Centers of Excellence (COEs) to drive people programs and ensure seamless execution of HR processes and initiatives.

    Key Responsibilities :

    Employee Lifecycle Management

    • Manage the full employee lifecycle, including onboarding, documentation, induction, confirmations, performance management, rewards and exit formalities.
    • Ensure accurate maintenance of employee records and compliance with HR policies and statutory requirements.
    • Support audit requirements as and when needed.
    • Continuously improve HR processes to enhance employee experience.
    • Business Partnering & Stakeholder Management

    • Provide insights and guidance on people-related matters, including performance, engagement, and retention.
    • Build trusted relationships across departments to support a high-performance culture.
    • Collaboration with HR COEs

    • Work closely with HR COEs (Talent Acquisition, Learning & Development, Transformation, Compensation & Benefits, etc.) to design, roll out, and manage enterprise HR programs.
    • Ensure effective communication, coordination, and execution of COE-led initiatives.
    • Employee Engagement & Communication.
    • Drive employee engagement and culture-building initiatives.
    • Manage grievance handling and conflict resolution with empathy and professionalism.
    • Facilitate transparent and effective communication across teams.
    • HR Analytics & Reporting

    • Use Excel and other tools to track, analyze, and present HR metrics such as attrition, engagement, and performance data.
    • Generate data-driven insights to support decisions and continuous improvement.
    • Technology & AI Enablement

    • Personally leverage AI tools and digital platforms to enhance efficiency in reporting, data analysis, and communication.
    • Stay updated on emerging HR technologies to improve self-productivity and HR effectiveness.
    • Program & Project Management

    • Support HR programs and initiatives across departments.
    • Track milestones, measure impact, and report outcomes.
    • Employee Support & Query Resolution

    • Act as the first point of contact for employee queries and policy clarifications.
    • Ensure timely (within TAT) and empathetic resolution of employee concerns.
    • Key Skills & Competencies :

    • Strong proficiency in Microsoft Excel (data analysis, reporting, dashboards).
    • Ability to leverage AI and digital tools to enhance individual productivity.
    • Excellent communication and interpersonal skills.
    • Strong stakeholder management and collaboration skills.
    • Skilled in conflict resolution and maintaining balanced perspectives.
    • Effective program and project management skills.
    • High sense of ownership, integrity, and attention to detail.
    • Preferred Qualifications :

    • MBA / PGDM with specialization in Human Resources Management.
    • 2–5 years of experience in HR Business Partnering or HR Generalist roles.
    • Exposure to working with HR COEs and managing cross-functional HR initiatives.
    • Experience in a dynamic, growth-oriented organization preferred.
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