Client Servicing Manager
Company : R K SWAMY Healthcare (part of R K SWAMY LTD)
Role : Client Servicing Manager
Experience : 5 - 8 Years (Mandatory experience in handling healthcare clients)
Qualification : Postgraduate or Graduate in related fields
Location : Kurla, Mumbai (Work from Act as the primary point of contact for healthcare client accounts, building and nurturing long-term relationships.
- Understand client objectives, regulatory requirements, and brand guidelines to deliver impactful campaigns.
- Lead cross-functional teams (creative, digital, production, medical affairs) in executing integrated marketing and communication strategies.
- Develop and present proposals, strategic plans, and campaign deliverables aligned with client expectations.
- Manage project timelines, budgets, and resources to ensure seamless execution.
- Conduct regular client meetings and presentations to review progress, share insights, and recommend optimizations.
- Stay updated on healthcare industry trends, competitor activities, and regulatory updates for strategic account planning.
- Collaborate with internal teams and external partners to ensure adherence to quality and compliance standards.
- Mentor junior servicing executives, providing guidance and support for their career growth.
Required Skillsets :
Strong understanding of healthcare marketing, communication, and regulatory frameworks.Excellent client relationship management and interpersonal communication skills.Proven ability to handle multiple accounts and complex campaigns simultaneously.Strategic thinking and problem-solving skills with a results-driven approach.Strong project management and organizational capabilities.Proficiency in MS Office (PowerPoint, Excel, Word) and familiarity with digital marketing tools.Ability to analyze market data, campaign performance, and provide actionable insights.Leadership and mentoring abilities for team development.(ref : iimjobs.com)