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Accounts Manager & Client Servicing
ConfidentialMumbai, Navi Mumbai8 days ago
Job descriptionStrong communication, negotiation, and interpersonal skills. Ability to manage multiple clients and prioritize tasks efficiently. A proactive and customer-focused approach. Excellent problem-solving skills with the ability to handle client concerns effectively. Previous experience in an ad agency or design firm is a plus. Competitive salary and performance-based incentives. Health insurance and other benefits. Opportunities for career growth and professional development. Dynamic and collaborative work environment.
Key Responsibilities :
- Client Relationship Management :
- Develop and maintain strong relationships with clients, acting as the primary point of contact.
- Understand client needs and ensure timely delivery of services that meet or exceed expectations.
- Conduct regular meetings with clients to review project progress, address concerns, and ensure satisfaction.
- Project Coordination & Delivery :
- Understand the design work and assign tasks to the team with realistic deadlines.
- Manage client accounts by coordinating with internal teams to fulfill client requirements.
- Resolve client issues and escalate when necessary to ensure client satisfaction.
- Business Development :
- Identify new business opportunities within existing accounts to drive revenue growth.
- Stay updated with industry trends, competitor activities, and market dynamics to offer solutions that align with client needs.
Key Requirements :
Benefits :
Skills Required
Client Servicing, Accounts Handling, Communication, Project Management, Business Development, Customer Relationship Management
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Manager Client Servicing • Mumbai, Navi Mumbai