Customer Master Data :
- Implement onboarding policies and credit assessment processes.
- Ensure timely and accurate updates in SAP.
- Drive automation and collaborate with cross-functional teams for data integrity.
Claims & Deductions :
Lead claim validation and resolution (promotions, damages, pricing issues).Improve turnaround time and reduce financial leakage.Collaborate with Sales, Marketing, and Logistics for approvals.Credit Management & Collections :
Monitor credit limits, payment terms, and risk categories.Oversee collections through Cheque / ACH, channel financing, and auto-mailers.Resolve disputes and ensure clean account reconciliation.Improve cash application efficiency and minimize manual effort.Sales Order Governance :
Ensure compliance before order block / unblock.Implement controls to reduce disruption from credit issues.Identify risks and execute preventive measures.KPI Management & Reporting :
Track key KPIs : DSO, Claims TAT, Master Data Accuracy, Blocked Order SLA, Reconciliations.Provide insights and reports to senior management.Use analytics for process improvement and decision support.(ref : iimjobs.com)