Bulk Hiring - Customer Service Executive
ConfidentialGurgaon / Gurugram20 days ago
Job descriptionReceive, document and track customer complaints via phone, email and any other source Investigate and analyze complaints to understand the root cause and identify potential solutions Communicate with customers to empathetically understand their concerns and provide appropriate solutions Liaise with internal team and partners to resolve customer complaints and ensure timely resolution Maintain accurate records of complaints and their resolution for reporting and analysis purposes Identify trends in complaints and provide feedback to relevant departments to improve products or services Continuously seek opportunities to improve the complaint resolution process and enhance customer satisfaction Collaborate with other team members to ensure a consistent and high-quality customer experience
Eligibility Criteria :
- Proven experience in a customer service or customer-facing role
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Ability to remain calm and professional under pressure
- Empathy and a customer-focused mindset
- Ability to work effectively both independently and as part of a team
- Graduate / Post Graduate
Role Description :
Skills Required
Problem Solving, Customer Support, Time Management, crm software, Multitasking, phone etiquette, Conflict Resolution, Data Entry
Create a job alert for this search
Customer Service Executive • Gurgaon / Gurugram
Related jobs
- Promoted
Urgent Hiring For Sales Executive
White Force GroupDelhi, India Urgent Hiring For Sales Executive Location – Pune Experience – 1 to 2 years of sales experience Skills – Excellent communication in English Industry - Ed Tech preferred Salary - As per company Norm...Show moreLast updated: 10 days ago
- Promoted
Customer Service Representative
Policybazaar.comgurugram, uttar pradesh, in Job Title : Customer Service Executive.If you are interested in joining our team, please share your resume at pranshulkatariya@policybazaar.
Company : Policy Bazaar Insurance Brokers Pvt.LPA, dependin...Show moreLast updated: 30+ days ago
- Promoted
Hiring For (Customer Service- Voice Process) (1-2 Yrs) - Ghaziabad
Infosys BPMGhāziābād, Republic Of India, IN Greetings from Infosys BPM Ltd.We are hiring for Senior Process Executive (Customer Service- Voice Process)- Ghaziabad.Please find below Job Description for your reference : .Designation : Senior Proc...Show moreLast updated: 9 days ago
- Promoted
- New!
Hiring for Customer Care Executives (Tele Caller)
DocIndia.orgGurgaon, Haryana, India Job Title : Customer Care Executive – Doctor Relations Location : Gurgaon, Haryana Job Type : Full-time Experience : 1-3 years Job Summary : We are looking for a Customer Care Executive to manage and e...Show moreLast updated: 10 hours ago
- Promoted
Customer Service Executive
Policybazaar.comGurgaon, Haryana, India Join Our Team at PolicyBazaar ! We’re Hiring for Customer Service Executive Position in Gurgaon! Location : Sector 44, Gurgaon, Haryana Salary : ₹2.
LPA – ₹4 LPA Interview Mode : Face-to-Face Int...Show moreLast updated: 30+ days ago
- Promoted
Infosys BPM is Hiring - Walk-in - Customer Service / Service Desk - Pune
Infosys BPMDelhi, India Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & Service Desk!.Locations : Pune (Interview), Job Locations : Pune.
Walk-In Dates : 9th and 14th October 2025.Venue : : INFOSYS BPM LIM...Show moreLast updated: 30+ days ago
- Promoted
Customer Service
WaterScienceDelhi, India Customer Service (Freshers) Location : .Mahadevapura, Bangalore | Work Mode : .Freshers Preferred (0–1 year) Languages : .
English & Hindi (Mandatory) Openings : 4.About WaterScience WaterScience (founded...Show moreLast updated: 5 days ago
- Promoted
Infosys BPM is Hiring - Walk-in - Service Desk & Customer Service - Pune
Infosys BPMDelhi, India Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk & Customer Support!.Locations : Pune (Interview), Job Locations : Pune.
Walk-In Dates : 19th, 20th, & 21st November 2025.Floor, ODC 8, Ang...Show moreLast updated: 18 days ago
- Promoted
- New!
Customer Service Executive - Voice Process
IGT SolutionsGurgaon, Haryana, India Greetings from IGT Solutions Pvt.We are pleased to inform you about an exciting career opportunity with IGT Solutions, a leading IT and BPM services provider specializing in the Travel, Transportat...Show moreLast updated: 10 hours ago
- Promoted
- New!
Customer Service Executive – Voice Process
IGT SolutionsGurgaon, Haryana, India Greetings from IGT Solutions Pvt.We are pleased to inform you about an exciting career opportunity with IGT Solutions, a leading IT and BPM services provider specializing in the Travel, Transportat...Show moreLast updated: 10 hours ago
- Promoted
Customer Service Executive
REQS Technologies India Pvt LtdDelhi, India Immediate Hiring – Customer Support Executive (US Healthcare) | Bangalore • Join our dynamic team and take your career to the next level.
If you have 1+ years of experience in AR Calling with strong...Show moreLast updated: 11 days ago
- Promoted
- New!
Urgent Hiring For Tele Sales Executive For Noida Location
Flint MarketingsNoida, Uttar Pradesh, India We’re expanding our Tele Sales Team to ensure every incoming inquiry is handled with speed, clarity, and professionalism.
If you enjoy meaningful conversations and converting leads into business opp...Show moreLast updated: 6 hours ago
- Promoted
Service Desk Hiring for Mumbai Hyderabad & Indore
Tata Consultancy ServicesDelhi, India Technical and system expertise (Windows OS, networking, active directory, DNS) - Customer support using telephone and computer skills - Excellent analytical skills and communication - Problem-solvi...Show moreLast updated: 5 days ago
- Promoted
customer Services Executive
Policybazaar.comGurgaon, Haryana, India Policy Bazaar is Hiring for Sales Professionals - Gurgaon Job Title : Customer service Executive Location : Gurgaon Salary : 2.
LPA + Unlimited Incentives Company : Policy Bazaar Job Summ...Show moreLast updated: 4 days ago
- Promoted
Hiring for HR Executive
Lucid Outsourcing Solutions Pvt. Ltd.Delhi, India We’re Hiring! Lucid Outsourcing Solutions Pvt.Bachelor’s or Master’s in HR (IT background is a plus) What You’ll Do Oversee.
Last Saturday LTBA activities What We’re Looking For Proven HR experience...Show moreLast updated: 3 days ago
- Promoted
Customer Service Executive (Remote)
Qureos IncDelhi, Delhi, India Job Opportunity : Customer Service Executive (Remote).Remote (India-based candidates preferred).If you’re enthusiastic, reliable, and passionate about delivering top-tier support — and you're comfor...Show moreLast updated: 30+ days ago
- Promoted
Hiring For (Customer Service- Voice Process) (1-2 yrs) - Ghaziabad
Infosys BPMGhaziabad, Uttar Pradesh, India Greetings from Infosys BPM Ltd.We are hiring for Senior Process Executive (Customer Service- Voice Process)- Ghaziabad Please find below Job Description for your reference : - Job Location : Ghazia...Show moreLast updated: 9 days ago
- Promoted
Customer Service – Voice Process
IGT SolutionsGurgaon, Haryana, India Greetings from IGT Solutions Pvt.We are pleased to inform you about an exciting career opportunity with IGT Solutions, a leading IT and BPM services provider specializing in the Travel, Transportat...Show moreLast updated: 8 days ago