Senior Strategic Account Manager (Managed Detection and Response)

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR / MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

MDR Sales Lead is an overlay Sales function. The person would be a second layer of specialised engagement with the existing Enterprise customers, prospects and is expected to have an in-depth understanding of the managed security services and market opportunity available. Person should be able to position the MDR services effectively and appropriately with the customers and build the business opportunity for Sophos India working closely with all the stakeholders across the Globe.

What you will do

• As the Sales Leader for MDR Services, you would be the lead for Services Sales for the country. You will be a part of defining the strategy for MDR Services growth in India, strengthen key relationships with C-level executives, build visibility for and expand business for Sophos India' MDR Services. You will work closely with Regional Heads and Sales Leaders for the Account / partner management teams, Presales and Solution Leaders and drive the right engagement with customers to showcase the strength of the Sophos MDR services
• You will also partner with other functional teams across Product, Compliance, Operations and Enablement to remove barriers and ensure flawless execution and success of the customer engagement.
• The ideal candidate will possess Sales and Technical knowledge with exposure to sales and delivery of Security Services that enables him or her to develop and execute the plan, to meet Order and Revenue objectives.
• The person is also expected to be a self-starter who will elevate the conversation with customers to strategic levels and build long standing relationships for Sophos India
• Develop and execute the plan to meet and exceed book of orders & Revenue targets
• Effectively position Sophos MDR Services
• You should possess excellent inter-personal skills to seamlessly collaborate with the entire Sales team
• Manage all the moving parts of the business with the relevant stakeholders
• Opportunity ownership and qualification / creation of funnel, forecast deal closures
• Provide Market insights and competition updates to stakeholders
• Maintain operational discipline in all execution parameters; respond to all weekly, monthly, quarterly updates in time as may be expected on an on-going basis
• Support Sales team effectively through regular conversations and support them in handling their respective customer patches effectively to enable them to meet their targets and objectives
• Handle training activities with the sales teams as may be required

What you will bring

5000 users

#HJ2

Ready to Join Us

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Skills Required

Salesforce, Sales, Cybersecurity, Security Services, Crm