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Community Manager
alt.f coworkingNew Delhi, Delhi, India9 days ago
Job descriptionShall have strong interpersonal skills. The Incumbent must be organised and detail-oriented as a person. One shall have an outstanding ability to stay calm under pressure. A person should be highly presentable with good grooming and clothing standards. The person would be the single point of contact for all the clients and their related Defining and implementing front desk objectives and procedures. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area are kept clean and organised. Supervising staff and all front desk activities, including bookings, appointments, phone Performing administrative duties such as filing and updating records, among others, as Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of Supervise and administer the Supervisor, and keep a check on the housekeeping staff Handling the clients visiting the space and maintaining the visitors’ list.
Prerequisites
- Bachelor's degree in hospitality or similar.
- Excellent written and verbal communication skills in English.
- A minimum of 2 years of experience as a front desk manager or similar.
- Good understanding of procedures and practices in the hospitality industry.
- Strong organisational and time management skills
- The ability to provide exceptional customer service.
- Administer smooth office operations and administration.
- Shall be able to understand and resolve client queries within TAT.
- Basic Excel knowledge and an aptitude to be trained and be able to use any other
software.
Job Role :
problems and queries. Therefore, he / she will be :
calls, and emails.
needed.
the visitors.
and office boys.
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Community Manager • New Delhi, Delhi, India
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