Analyst

Job Description

Experienced in CRMA (Salesforce CRM Analytics) Developer with hands-on experience in Fivetran and Snowflake to support report and dashboard development, existing report maintenance, and data transformation activities. The role will work closely with business and technical teams to design, build, and enhance analytics solutions within Salesforce CRM Analytics (formerly Tableau CRM / Einstein Analytics). Key Responsibilities Dashboard and Report Development Design, develop, and maintain dashboards, datasets, and lenses in Salesforce CRM Analytics (CRMA). Translate business requirements into analytical reports and visualizations. Optimize dashboards for performance, usability, and data accuracy. Conduct demos and walkthroughs for business stakeholders. Maintenance and Enhancements Support change requests, enhancements, and fixes to existing dashboards and datasets. Address UAT and production issues as reported by the business team. Implement iterative improvements based on user feedback. Data Integration and ETL Design and implement data pipelines using Fivetran for automated data extraction and loading into Snowflake. Collaborate with data engineering teams to ensure clean, reliable, and scalable data models for CRMA consumption. Perform basic data transformations in Snowflake (SQL, stored procedures, joins, aggregations, etc.) as needed. Required Skills & Experience 4–6 years of overall experience in business intelligence or analytics.

Minimum 2+ years hands-on experience in Salesforce CRM Analytics (CRMA / Tableau CRM / Einstein Analytics). Proven experience designing datasets, recipes, dashboards, and dataflows within CRMA. Strong SQL skills with experience working on Snowflake data warehouse. Experience with Fivetran (or equivalent ELT / ETL tools) for data extraction and integration. Strong communication and analytical skills, with the ability to engage directly with business and technical teams.