Customer Experience Specialist
Infosys BPMBengaluru, Republic Of India, IN30+ days ago
Job descriptionPrior experience in international voice process (minimum 1 year preferred). Excellent communication skills in English. Ability to work in rotational shifts (including night shifts). Strong problem-solving and interpersonal skills. Competitive salary 5-day work week with rotational offs. Growth opportunities and skill development. Supportive work culture and global exposure. Additional certifications in customer service / upskilling
Dear Candidate,
Infosys BPM Ltd. is hiring for a Customer Support Executive – International Voice Process Role
📍 Location : Bangalore
🕒 Shift : Rotational (24 / 7)
📅 Working Days : 5 Days a Week
We are hiring dynamic and customer-focused professionals for our international voice support team. If you have a passion for solving customer queries and thrive in a fast-paced environment, this is the opportunity for you!
🔹 Key Responsibilities :
- Handle inbound and outbound customer calls for international clients.
- Resolve queries efficiently and professionally.
- Maintain high levels of customer satisfaction and service quality.
- Document interactions and escalate issues when necessary.
🔹 Requirements :
🔹 What We Offer :
Preferred Qualifications : Any Graduate
Note : Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Create a job alert for this search
Customer Experience Specialist • Bengaluru, Republic Of India, IN
Related jobs
- Promoted
Customer Experience Specialist
PoshaBengaluru, Karnataka, India Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously.Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably...Show moreLast updated: 30+ days ago
- Promoted
Customer Specialist For freshers and experienced with sat,sun off salary upto 35k call Anjum@7795311458
SagilityBengaluru, Karnataka, India OPENINGS FOR FRESHERS AND EXPERIENCED.WITH TWO WAY TRANSPORT,SAT,SUN OFF.Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empath...Show moreLast updated: 9 days ago
- Promoted
Customer Experience Strategy Lead
LiciousBengaluru, Republic Of India, IN You will work with stakeholders across tech, product, category, revenue, supply chain, last mile delivery and contact centre to translate what the customer wants and needs, as well key pain points ...Show moreLast updated: 30+ days ago
- Promoted
Customer Experience Specialist
LivspaceBengaluru, Republic Of India, IN A Retail Sales Executive is responsible for assisting customers with their purchases in a retail environment.This includes greeting customers, providing product information, processing transactions...Show moreLast updated: 30+ days ago
- Promoted
Experience Design Specialist
Best Buy IndiaBengaluru, Republic Of India, IN Communicate the design intent to define the experience across one to two product and / or project teams focusing on digital channels with exposure and support of multi-channel experiences.Assists the...Show moreLast updated: 30+ days ago
- Promoted
Customer Experience Manager
TriplespeedBengaluru, Republic Of India, IN Triplespeed is a fast-moving app studio that’s doubled revenue in the last month alone, and we’re just getting started.We’re building profitable, direct-to-consumer brands at speed, and we’re looki...Show moreLast updated: 13 days ago
- Promoted
Customer Experience Product Manager
SentiSumBengaluru, Republic Of India, IN AI-native Voice of Customer (VoC) platform.We help global brands across Europe and the US understand.We’re now building the next-gen Customer Brain - an AI engine (Kyo) that powers real-time unders...Show moreLast updated: 12 days ago
- Promoted
User Experience Designer
InfogainBengaluru, Karnataka, India Role Summary : Senior UX Designer.Product / Engineering) to solve complex usability challenges and ensure a.What You'll Do (Key Responsibilities).
What We're Looking For (Required Qualifications).Deep ...Show moreLast updated: 18 days ago
- Promoted
Customer Experience Expert
CareerLeapBengaluru, Republic Of India, IN This is a full-time on-site role for a Customer Support Specialist located in Bengaluru.The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring cust...Show moreLast updated: 12 days ago
- Promoted
User Experience Consultant
PoshaBengaluru, Republic Of India, IN Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously.Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably...Show moreLast updated: 30+ days ago
- Promoted
User Growth (0-1 Year Experience)
CleverXBangalore, IN CleverX platform helps researchers connect with world-class domain experts and professionals to conduct online surveys and user interviews.
We are known to be one of the most trusted partners in del...Show moreLast updated: 13 days ago
- Promoted
Retail Customer Experience Specialist
AmpleBengaluru, Republic Of India, IN Ensure a signature experience for every guest by warmly greeting them upon arrival, assisting with inquiries, and providing product recommendations.
Maintain a professional, gracious, friendly, and ...Show moreLast updated: 10 days ago
- Promoted
Customer Experience Specialist
Shilton Hospitality Pvt LtdBengaluru, Republic Of India, IN Shilton Hospitality Pvt Ltd is a dynamic hospitality company offering a range of services including business hotels, resto-bars, catering facilities, music festivals, and leisure resorts.The compan...Show moreLast updated: 7 days ago
- Promoted
Guest Experience Specialist - F&B
Century Real Estate Holdings Pvt LtdBengaluru, Republic Of India, IN As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service.
You will assist in the smooth...Show moreLast updated: 30+ days ago
- Promoted
Customer Experience Manager
HealthFabBengaluru, Republic Of India, IN Healthfab is a leading Startup brand specializing in reusable period panties and functional undergarments.We aim to revolutionize menstrual health and sustainable apparel categories.Over the last 5...Show moreLast updated: 10 days ago
- Promoted
Customer Experience Manager
ZARABangalore Urban, Karnataka, India Being a CEM, the roles and responsibilities are : .To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct ...Show moreLast updated: 18 days ago
- Promoted
User Engagement Specialist
InfogainBengaluru, Republic Of India, IN As a Customer Experience Specialist, you are the face of Charitable Impact (client name) and the first point of contact for our users, which include donors, communities, companies, and charities.Yo...Show moreLast updated: 13 days ago
- Promoted
Customer Experience Specialist
InfogainBengaluru, Karnataka, India As a Customer Experience Specialist, you are the face of Charitable Impact (client name) and the first point of contact for our users, which include donors, communities, companies, and charities.Yo...Show moreLast updated: 13 days ago