Customer Experience Specialist

A Retail Sales Executive is responsible for assisting customers with their purchases in a retail environment. This includes greeting customers, providing product information, processing transactions, and maintaining a clean and organized store. They also handle returns, restock shelves, and contribute to a positive customer experience to drive sales.

Key Responsibilities :

Customer Service :

• Greeting customers and providing a positive first impression.
• Answering customer questions about products, services, and store policies.
• Assisting customers in finding specific items and making product recommendations.
• Handling customer complaints and resolving issues effectively.
• Responsible for Customer Experience & Relationship.
• Identifying customer needs and providing appropriate solutions.

Product Knowledge :

Sales :

Skills and Qualifications :