Customer Experience Expert

Location : Bengaluru

Salary - 3.2 LPA o 3.5LPA

Variable pay - 25000 to 35000

Joining bonus - 10000

One way cab

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and executing technical support tasks. Daily activities will include addressing customer inquiries, resolving issues, and continually improving the support experience through analytical problem-solving and feedback integration.

Qualifications

• Customer Support and Technical Support skills
• Interpersonal Skills and Customer Satisfaction capabilities
• Strong Analytical Skills
• Excellent written and verbal communication skills
• Problem-solving abilities and adaptability
• Experience in fast-paced or startup environments is a plus
• Bachelor's degree in a relevant field