Vice President Software Platform Engineering - Digital Debt Collections

Role Summary We are seeking a highly accomplished and visionary technology leader for the role of  Vice President / Associate Vice President to own, drive, and modernize our  Digital Debt Collections Platform . This is a strategic, hands-on leadership position where you will be responsible for the end-to-end architecture, development, and technological evolution of a mission-critical financial platform. The ideal candidate is a seasoned leader with a proven track record in building scalable, high-performance platforms in the financial services domain, with a deep mastery of modern Microsoft technologies.

Key Responsibilities

Strategic Leadership & Vision :

Define and execute the long-term technology roadmap and strategy for the Debt Collections Platform.

Lead the platform modernization initiative, transitioning from legacy systems to a microservices-based, cloud-native architecture.

Champion innovation by incorporating AI / ML, data analytics, and automation to enhance platform capabilities and collections efficiency.

Technical Architecture & Ownership :

Act as the Chief Architect for the platform, making critical decisions on technology stack, design patterns, and system integration.

Ensure the platform is highly scalable, secure, compliant (e.g., GDPR, local financial regulations), and fault-tolerant.

Oversee the entire software development lifecycle, from concept and design to testing, deployment, and maintenance.

Platform Development & Delivery :

Hands-on leadership in designing and building services using  Microsoft .NET Core 9 and related technologies.

Drive excellence in code quality, performance optimization, and continuous integration / continuous deployment (CI / CD) practices.

Manage and prioritize the product engineering backlog in collaboration with product management and business stakeholders.

Team Building & Management :

Lead, mentor, and grow a high-performing team of software architects, engineers, and DevOps professionals.

Foster a culture of innovation, collaboration, and continuous learning.

Stakeholder Management :

Collaborate closely with business leaders, product managers, and client-facing teams to translate business requirements into robust technical solutions.

Effectively communicate complex technical concepts to non-technical stakeholders.

Must-Have Qualifications & Experience

A minimum of  15 years of progressive experience in software engineering, with at least  5-7 years in a senior leadership role (AVP, VP, Director of Engineering, or Head of Technology).

Proven, hands-on experience in architecting and building large-scale, enterprise-grade Financial Platforms (e.g., Lending, Digital Banking, Payments, Insurance, or similar).

Demonstrable experience in leading a major platform modernization initiative (e.g., from Monolith to Microservices, legacy tech to cloud-native).

Deep, hands-on expertise in the Microsoft technology stack, with mandatory recent experience in  .NET Core 9 (or 6 / 8), C#, and related frameworks.

Strong experience with cloud platforms (Azure is highly preferred, AWS / GCP is acceptable).

Proficiency with microservices architecture, REST APIs, and containerization (Docker, Kubernetes).

Solid understanding of database technologies (SQL Server, NoSQL).

Exceptional leadership, communication, and interpersonal skills.

A degree in Computer Science, Engineering, or a related field from a premier institution.

Good-to-Have Qualifications

Direct experience with Debt Collections Platforms or Receivables Management Systems.

Deep understanding of the collections lifecycle, compliance regulations, and dialer technologies.

Experience in the BPM / BPO industry, understanding the nuances of delivering technology for service-oriented businesses.