Koerber - Senior Infrastructure Engineer - On-Premises

About TechOps :

The newly formed Technology Operations (TechOps) team is bridging the interface between our international

customer organization for K- rber pharmaceutical software and the internal product support, business solutions,

product infrastructure, and deployment operations teams. It acts as a one-stop shop for 2nd Level Support and

Escalation management team to ensure our customers receive best-in-class support and responses. The TechOps

vision is to ensure 24 / 7 operations of our PAS X-MES products and support in the SaaS and OnPrem environment.

Job Summary :

The Senior Infrastructure Engineer will be responsible for designing, managing, and optimizing the IT infrastructure supporting K- rbers PAS-X MES products in both On-Prem and SaaS environments. This role requires expertise in networking, cloud and on-prem infrastructure, automation, and security to ensure highly available, scalable, and secure infrastructure solutions. The engineer will collaborate with cross-functional teams to maintain and enhance system performance.

Your role in our team :

• Design, implement, and maintain IT infrastructure, including cloud and on-prem solutions.
• Ensure high availability and scalability of systems to meet business needs.
• Automate infrastructure deployment and management using Infrastructure as Code (IaC) tools.
• Monitor system performance and proactively address issues before they impact business operations.
• Work closely with security teams to implement best practices for data protection, access control, and compliance.
• Troubleshoot and resolve infrastructure-related issues, including network, storage, and compute challenges.
• Deploy, maintain, and troubleshoot applications and desktops using Citrix XenApp, Citrix Virtual Apps and Desktops (CVAD), and RDS.
• Optimize cost, performance, and security of infrastructure components.
• Maintain comprehensive documentation of infrastructure configurations, procedures, and policies in English language.
• Support and enhance business continuity and disaster recovery strategies.
• Experience with enterprise environments and professional IT operations, including process frameworks such as ITIL.
• Create and manage virtual machines (VMs) in Windows and Linux environments.
• Manage VM snapshots and images, including creation, deletion, and reversion.
• Support Citrix and virtualization environments.
• Basic knowledge of Active Directory groups.
• Experience with OpenStack environments is preferred.
• Provide technical support and front-end internal customer interactions with excellent communication skills.
• Support and mentor team members in technical queries.

Qualifications : Education :

Experience :

Technical Skills :

Certifications :

Soft Skills :

Preferred Qualifications :

(ref : hirist.tech)