About Us :
Bigbee Experience is a leading experiential marketing and corporate events agency that delivers innovative and memorable brand experiences. As we expand, we’re looking for a Client Servicing Manager to lead client relationships and ensure flawless event execution.
Key Responsibilities :
- Be the primary point of contact for assigned clients, ensuring end-to-end service and satisfaction
- Understand client briefs and translate them into effective internal execution plans
- Coordinate closely with design, production, and operations teams to deliver as per expectations
- Present proposals, concepts, and post-event reports to clients
- Ensure timely communication, updates, and approvals from clients throughout the project lifecycle
- Identify upselling and cross-selling opportunities within existing accounts
- Maintain documentation, MoMs, project trackers, and feedback reports
- Handle client escalations with professionalism and speed
Key Skills Required :
Strong communication and interpersonal skillsAbility to understand brand objectives and translate them into actionable plansExceptional project coordination and multitasking abilityGood presentation skills and confidence in handling senior stakeholdersKnowledge of event flow, production basics, and creative briefsExperience & Qualification :
3–6 years in client servicing or account management, preferably in events / marketing agenciesGraduate / Postgraduate in Mass Communication, Marketing, or Business